Wellness Centre Manager
Thailand (Bangkok) - Full Time, On Site - Operations
This is more than a day-to-day operations role.
You’ll take ownership of the overall success of House of Om Bangkok, leading our on-site team, building strong systems and culture, creating an exceptional guest experience, and looking for new ways to grow the centre, its community and its commercial success.
You’ll work closely with the Founder, but we’re looking for someone who can confidently take the lead. Someone who sees what needs to happen, makes decisions, brings people together and turns ideas into action.
The centre is growing quickly, so not everything will already have a perfect system or SOP. You should genuinely enjoy building, improving and creating structure as you go.
This role is expected to develop into General Manager within approximately 12-18 months, with greater ownership and decision-making as the business grows.
About Us
House of Om Sanctuary Bangkok is a fast-growing holistic wellness and community destination bringing together movement, mindfulness, connection, healing and transformational experiences.
We are building more than a venue. We are creating a place where people feel welcomed, supported and inspired to live healthier, more connected lives. As we continue to grow, we are looking for an exceptional centre leader and manager who can help build the systems, culture, and day-to-day excellence that will support our next stage of growth.
We’re now looking for an experienced Wellness Centre Manager to help us build, lead and grow it.
Why join us?
This is an opportunity to join a mission and community-driven organisation during an exciting period of growth and help shape one of Bangkok's most unique and exotic wellness and community destinations. You'll work alongside a passionate international team, contribute to meaningful experiences, and play a key leadership role in building the future of House of Om.
Here’s what makes this role special:
- A high-impact leadership role with real influence on company growth
- Opportunity to help shape the future of an international wellness brand
- International environment with exposure to multiple business areas
- Strong ownership and autonomy
- A people-first culture that values both wellbeing and accountability
- Growth opportunities within an expanding international wellness company
Key Responsibilities
Lead the day-to-day operations and overall performance of the Bangkok sanctuary
Manage and develop an on-site team of 8+ people across guest experience, community, reception, housekeeping and operations
Build a strong, accountable and supportive team culture
Turn the Founder’s vision into clear priorities and day-to-day execution
Identify opportunities to grow revenue, memberships, partnerships and centre utilisation
Build relationships within the local Bangkok community
Oversee guest experience, events, facilities, suppliers and operational standards
Manage operational budgets, spending and cost efficiency
Handle team issues, performance conversations and day-to-day HR matters
Apply a good practical understanding of Thai labour law and local employment practices
Improve SOPs, systems, workflows and operational processes
Use technology, AI and automation to make the centre run smarter and more efficiently
Step into other operational, people and business priorities as needed to support the success and growth of the centre
Qualifications & Requirements
You’re an experienced operations leader who is confident with people, business and execution. You’re comfortable walking into something that is still being built and thinking, “Okay, how do we make this better?”
7+ years of experience across operations, venue management, hospitality or similar environments
3+ years of experience directly leading and managing teams
Experience in wellness, boutique/luxury hospitality, members clubs, premium fitness, events, lifestyle venues or similar environments
Strong people leadership skills and experience managing different personalities and team dynamics
Good practical knowledge of Thai labour law and employment practices
Strong commercial awareness and experience managing budgets and operational costs
Confidence making decisions and taking ownership without needing constant direction
- Excellent spoken and written Thai and English
Strong organisational and problem-solving skills
A naturally outgoing, people-focused communication style
An entrepreneurial mindset and genuine interest in growing a business
Most importantly, we’re looking for someone who can be a strong and visible leader, warm and approachable, but also confident enough to have difficult conversations, hold people accountable and keep things moving when challenges come up.
Other Informations
Why join us?
This is a rare opportunity to join House of Om Bangkok while there is still so much room to shape what it becomes.
You’ll have:
- Real ownership and influence
- Freedom to bring ideas and improve how things are done
- The opportunity to build and lead a growing team
- Exposure across operations, people, commercial growth and strategy
- A diverse and international working environment
- A clear pathway towards becoming General Manager
- The opportunity to help build one of Bangkok’s most unique wellness and community destinations
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