Privacy Policy

1. Introduction
This Privacy Policy outlines how we collect, use, and protect your personal data. By accessing our website, you agree to the terms described in this document. If you do not agree, please refrain from using our website.
We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and transparently.

2. Data We Collect
We collect and process the following types of personal information:
  • Information You Provide: When you interact with us (e.g., signing up for services, filling out forms, or contacting us), we may collect your name, email address, phone number, and other details you provide.
  • Automatically Collected Data: We use analytics systems to gather information about your usage of our website or services. This includes IP addresses, device information, browser type, pages visited, and time spent on the site.
  • Communication Data: Records of communications with you, including email, SMS, and WhatsApp messages.

3. How We Use Your Data
The data we collect is used for the following purposes:
  • To improve and optimize our services based on user behavior and feedback.
  • To send important notifications, updates, and promotional content through email, SMS, and WhatsApp.
  • To comply with legal obligations or enforce our terms of service.

4. Communication Preferences
By providing your contact details, you agree to receive notifications and marketing communications from us. These communications may include:
  • Service updates or reminders.
  • Promotional offers, newsletters, and marketing campaigns.
  • Other notifications related to our services or business.
If you no longer wish to receive marketing communications, you can opt out at any time (see Section 7 for details).

5. Data Sharing
We do not sell or share your personal data with third parties for their independent marketing purposes. However, we may share data with:
  • Service providers and partners who assist in delivering our services (e.g., analytics providers, communication platforms).
  • Legal or regulatory authorities, if required by law.

6. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss. Despite these measures, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights
You have the following rights regarding your personal data:
  • Opt-Out: You can opt out of receiving marketing communications by contacting us at care@houseofom.com.
  • Access and Correction: You may request access to your personal data and ask for corrections if any information is inaccurate.
  • Deletion: You can request the deletion of your personal data by sending an email to care@houseofom.com. We will process such requests within 14 days.

8. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations.

9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it regularly.

10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: care@houseofom.com
Effective Date: 18.12.2024